IT Support Specialist - On-Site & Mobile Support

Join Clandys Grosir as an IT Support Specialist and play a pivotal role in maintaining the technological backbone of our growing retail business. Based in Denpasar Barat, Bali, you will ensure seamless operation of all computer systems, hardware, and software, providing on-site and mobile support to our retail outlets. This is an exciting opportunity to be part of a dynamic team in a vibrant city, with opportunities for professional growth and development.

As an IT Support Specialist, you will be the first point of contact for all IT-related issues, troubleshooting and resolving technical problems promptly. You will work closely with our retail managers and staff, ensuring that our technology systems are up-to-date and running smoothly. This role offers a competitive salary and a comprehensive benefits package, making it an ideal choice for IT professionals looking to make a difference in a retail environment.

We are looking for a proactive and detail-oriented individual with a strong background in IT support and a passion for technology. If you are ready to take on this challenging and rewarding role, we invite you to apply and be part of our team at Clandys Grosir.

📋 Tanggung Jawab Pekerjaan

• Provide on-site and mobile support to retail outlets, ensuring minimal downtime and maximum productivity.
• Install, configure, and maintain computer systems, hardware, and software.
• Troubleshoot and resolve technical issues, providing prompt and effective solutions.
• Monitor and maintain network security, ensuring the protection of sensitive data.
• Assist in the implementation of new technology and software, ensuring a smooth transition.
• Provide training and support to retail staff on the use of technology systems.
• Keep up-to-date with the latest technology trends and best practices.
• Maintain accurate records of all IT-related activities and issues.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of experience in IT support, preferably in a retail environment.
• Strong knowledge of computer systems, hardware, and software.
• Familiarity with network security and data protection measures.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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